FAQS

FAQs



  • How is this different than filing taxes myself?

    With Yoke Tax, you get expert tax prep without going into an office. You simply upload your documents and a tax pro does the rest.

  • Is a virtual tax pro a real person?

    Yes! Your tax pro is a tax professional with 20 plus years of experience preparing taxes.

  • Where is my tax pro located?

    It varies. You will be matched with a tax pro based on your unique tax situation to ensure your taxes are prepared by someone who understands your state and local taxes.

  • What are my options for communicating with my tax pro?

    It’s your choice. You can simply message your tax pro via text message or call at a time that’s convenient for you.

  • What is included in my price?

    Your price includes your federal return. Your tax pro will go over the pricing based on your needs.

  • When/how do I pay?

    You will know your price upfront and pay when your tax return is ready to file.

  • How long does it take?

    Once you’ve uploaded all your documents, your tax pro will complete your return within 3 days.

  • Is my information secure?

    Yes. All documents and communications are handled through our secure portal.

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